Interaction & Service Designer, Digital Project Manager & Innovation Strategist
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Seamless

Challenge. 
Redesign and improve the payment experience. The new digital era is changing the way we pay: now a days the consumers are looking for simple, quick and efficient experiences.

Research Insights. 
The payment process in restaurants can be long and tedious:

· Having to wait for an available card machine to pay.

· Splitting the bill between friends.

· Since Uber, people have been getting used to a seamless payment process.

Proposal. 
Seamless by Mastercard® replicates the payment experience from Uber to restaurants. It is a new added feature for Masterpass®, a digital wallet that allows users to check out faster when shopping online. Seamless reduces payment times and decreases the use of paper.

Note. 
This project was presented as a proposal for the Mastercard® Challenge in Spain.

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